Redesign of web app
KommuneKredit wanted to redesign an old system, where the goal was to make the user experience better and update the visual design. The specifik system that I worked on is used to handle leasing agreements.
KommuneKredit is a special financial company. They create more value for citizens' money by giving municipalities and regions access to financing at the lowest possible costs. On equal terms for everyone across the country.
Over 10 months I went through the whole design process from initial user research to supporting developers in final implementation.
I started by collecting information from internal stakeholders like leaders and customer advisors. Followed up by doing 4 interviews with users in different regions of Denmark, to ensure diversity. From the insight we identified and prioritised areas for improvement.
Following this I drew up user flows, sitemaps, wireframes and a lo-fi prototype, that were tested with users.
From the learnings I created a hi-fi prototype from their newly developed design system. I created the specifications for handover to development.
During implementation I have worked closely with the developers to adjust design to be feasible to implement within the time frame and do QA both on design system and behaviour of the system.